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Shipping & Returns Print E-mail
Thursday, 19 November 2009 19:34
   
 

SHIPPING, HANDLING, & INSURANCE:
1. We ship to the USA only.
2. We usually ship packages via UPS or FedEx Ground.
3. The shipping quote provided by our website is normally accurate (unless you are in AK - then you will need to call for a quote). If for some reason the actual shipping is more that quoted we will contact you. Also, shipping will not calculate if your order is over 499 lbs.
4. Shipments over 150 lbs have a discounted UPS shipping rate which must be calculated differently, please call for these quotes.
5. Firearms ONLY ship to an FFL holder. If you do not have an FFL (Federal Firearms License) then you must find one in your area to do the transfer for you, and you must enter their address as the shipping address on your order.
8. UPS should make three delivery attempts, if after three different attempts, you fail to take delivery of the ammunition it should be held at the UPS depot for 5 days, if after this you still fail to collect the shipment, it will be returned to us and you will still be responsible for all shipping charges.


BILLING & SHIPPING ADDRESSES:
1. The billing address entered when completing your order MUST MATCH EXACTLY the billing address for the credit card you are using (the address where you get your credit card bill). If it does not, your order will be delayed, or could be cancelled in some cases.
2. If you do not want the order sent to this address, then please specify a different shipping address.
3. For ammo orders an adult over 21 must be present at the ship to address to sign for the package.

HOW TO BUY A GUN ONLINE:
1. Legally, when an individual wants to buy a gun through the mail they must have it shipped to a Federal Firearms License (FFL) holder. However if you do not have an FFL you can still order online.
2. First, find a local gun store or other FFL holder in your area and get their permission to have a gun shipped to them from March Precision Guns. Most dealers will do a transfer for you for a small fee.
3. Second, have them send us a signed in ink copy of their FFL, or fax a legible signed copy (C&R licenses cannot be faxed, only mailed), including their phone number and contact name. They only need to send this once as it is kept on file until it expires.
4. Third, once we have the FFL on file, you can order online, being sure to enter the FFL's info in the space for shipping address, and your info in the space for billing address.
5. We can then ship to the dealer’s place of business and you can pick up your gun from them meeting all local, state, and federal laws.
6. If you order and we have no FFL on file, we will email you back explaining that you need an FFL, causing your order to be delayed. All items are subject to prior sale.
7. If you are concerned about quantity running out, or reserving a one-of-a-kind item, then you would need to call us. You can use a credit card to reserve an item immediately, we will charge your card and hold it for a limited time while you arrange to have an FFL transfer dealer send their license as soon as possible. We will not hold an item indefinitely.

SHIPPING OF AMMUNITION:
1. Ammunition deliveries must be signed for by an adult 21 yrs or older (Those 18-20 yrs old can order rifle or shotgun ammo with the understanding that someone over 21 must receive and sign for it). There must be no local, state, or federal laws prohibiting the receipt or possession of ammunition by the buyer.
2. We mostly ship via UPS and FedEx.
3. We cannot ship ammunition overnight except via FedEx, and FedEx charges a $30 per package Hazardous Material Charge.
4. We cannot ship ammunition to Hawaii and Alaska except via FedEx or a freight forwarder.

SPECIAL ORDERS:
1. We can special order many types of firearms, and many Federal ammunition loads that are not in stock.
2. Special order firearms, ammo, or items need to be prepaid. We will charge your card in full in advance when we order the gun or ammo from the manufacturer or supplier.
3. Cancellation of a special ordered item is subject to a restocking fee. There are no refunds of special ordered items, if defective, there can be exchange only.

PAYMENT METHODS:
1. Payment can be made by cashier's check, money order, VISA, MasterCard, American Express, or Discover, for prompt shipment.
2. Credit Cards are only accepted from USA.
3. There is no surcharge for credit card use.
4. Merchandise purchased with business or personal checks will be held two weeks or longer until check has cleared the bank before the order is shipped .


RETURNS INFORMATION
1. GENERAL RETURNS INFORMATION:
Every new item we sell comes with a 7 day inspection period. If you are not satisfied with your order when it arrives, or it is not what you expected, or you do not like it for some reason, we'll refund your money or exchange the item within 7 days of receipt, if it is still in the same condition as when we shipped it. (Does not apply to items sold AS-IS).

2. RETURNS OF NON-DEFECTIVE ITEMS
All returned non-defective items must be returned in original packaging and in the same condition in which it was shipped, merchandise that's been fired, modified or abused, or is returned incomplete is not accepted for refund or exchange. If you wish to send an item back, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 to get a return authorization number first, to be sure your returned package is received and processed properly. Do not email for a return authorization number, if you do you will get a reply asking you to call. No returns are accepted COD. Shipping costs are not refundable, customer responsible for paying shipping both ways.

3. RETURNS OF DEFECTIVE ITEMS
New products are guaranteed to be free of defects. Surplus items and used items are guaranteed to be as advertised. Although we visually check each item for any apparent defects before it's shipped, we do ask that you immediately check your merchandise once it arrives. If the items appear defective or do not function, please email us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Some products we sell are covered by the manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair, not to March Precision Guns. All returned defective items must be returned in original packaging and in the same condition in which it was shipped.  Returns amounts are totaled less the shipping.  We refund only the amount of the actual items cost, we do not refund shipping cost.

4. DAMAGED SHIPMENTS
If an item is damaged during shipment keep all materials (boxes, packing lists, labels and merchandise included in the shipment.) this will help the claims process. Open and inspect all your items immediately upon receiving them. If the package was damaged in shipment, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

5. A NOTE ON SURPLUS FIREARMS & AMMO
Remember, NRA grading standards do not really apply to military surplus guns. We make every effort to accurately describe the condition of our military surplus items online and when you call. See our gun grading guide here. If you have more detailed questions about the condition of an item, then please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
9am-5pm Monday thru Friday and we'll be happy to help. Note: if you don't order a handpick, don't assume you'll receive a nicer than average firearm … you'll just get whatever's next on the shelf.

If you have trouble with ammo, such as not feeding, not firing, or extracting, et cetera, check your gun, since many times a customer will return ammo that they report does not work, and it works perfectly when tested by us.

Price Disclaimer: ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE, please call to confirm current pricing and availability. We are not responsible for typographical errors or any wacky digital weirdness which may occur. Not all items are as pictured.

WARNING: ALL FIREARMS AND AMMUNITION BUYERS SHOULD RECEIVE PROPER INSTRUCTION AND TRAINING IN THE PROPER USE OF THESE PRODUCTS BEFORE USING THEM.


 

Last Updated on Monday, 20 February 2012 15:02